Why choose AIM?

Working with the UK’s independent security installers, joining AIM brings you a number of key benefits.

AIM Mission Statement

In an increasingly competitive marketplace where customers are harder to win and keep, AIM recognises that exemplary customer service is the only way to truly succeed. As we are an extension of our customers operation, our staff have, at all times, to be respectful of the hard work and dedication that has gone into building our customers business and act accordingly. If we are successful in carrying this out, everyone will enjoy the benefits; you (our customer), the end user (your customer) and ourselves (AIM).

The Benefits of Using AIM

From our field based team area and support managers to our technical office based support, we firmly believe we have the best team in the industry, ready to assist you in growing your business. As a result of our relationship with Johnson Controls, we can offer you extremely competitive pricing that in turn will give you a competitive advantage when quoting for work.

We have world class facilities, including our two NSI Gold approved Alarm Receiving Centres and we continually invest in our business to ensure that we are well equipped to meet the demands of our customers. In uncertain times, you need stable business partners and you can rest assured we can offer you just that. Our business is here for the long-term, meaning if you place your monitoring with us, you will suffer no future disruptions.

AIM is an NSI GOLD Category 2 Alarm Receiving Centre

Alarm Receiving Centres

From our two NSI Gold approved ARC’s in Manchester and Salford, we monitor your systems 24 hours a day, 365 days a year.

Account Management & Technical Support Managers

We believe that it is our people that are our greatest asset. Our team have vast experience that can add value to your business. Providing both technical and administrative support, our team of Technical Support Managers are here to help.

We exceed both BSIA and NSI Guidelines

The BSIA sets average targets for alarm receiving centres to exceed. They are as follows:

Fire: 90% of alarms within 30 seconds of being presented. AIM achieve 93.3%

Life: 80% of alarms within 30 seconds of being presented. AIM achieve 92.68%

Intruder: 80% of alarms within 90 seconds of being presented. AIM achieve 90.21%

We adhere to the NSI guidelines which specify that 70% of all calls must be answered within 30 seconds.

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