BT redcare™

Continuous monitoring 24 hours a day, 365 days a year.

By continuously monitoring the telephone line integrity, BT redcare™ detects line cuts and faults within seconds. It therefore represents a major security enhancement, which is fully endorsed by leading UK insurers. BT redcare™ also reduces your signalling costs because it does not generate call charges, nor does it require a dedicated telephone line.

BT redcare™ uses non-dialling technology, which is not interrupted by normal telephone usage, nor is it dependent on the line number, and hence it is completely unaffected by any future telephone code changes.

You’re never unknowingly cut off with redcare™ 

Some burglars, vandals or arsonists first cut your telephone lines to prevent your intruder or fire alarm signal reaching the aim  ARC.  redcare™ is a monitored alarm service, connected to an existing BT phone line, which signals an alarm upon activation or when the line has been cut. It has a wide range of applications including commercial, industrial, government and residential. Incorporating analogue, digital and radio mediums, redcare™ provides maximum protection against intruders, fire and monitoring of critical plant and machinery systems.

How redcare™ works to protect your property

The redcare™ network is continuously in contact with the protected premises to ensure telephone line integrity is maintained. redcare™ equipment, located in the BT exchange, immediately detects any loss of signal. If there is a line fault or the line is cut, redcare™ checks to confirm that communication has genuinely failed, thereby reducing the risk of false alarms. If a response is not received, then aim’s ARC is immediately alerted.

In the event of a genuine alarm signal, redcare™ identifies which alarm signal is affected (Intruder, Fire, Plant etc). The alarm signals are then transmitted to aim's ARC where trained operators follow agreed action plans by contacting the relevant emergency services and the specified keyholders.

The benefits

• Ensures cut or faulty telephone lines can’t compromise security
• The redcare™ network is duplicated for extra protection
• Uses existing BT telephone lines saving the cost of a dedicated line
• Uses non-dialling technology, so a change in telephone codes will not affect you
• Recommended for all security, fire and building monitoring applications
• Approved by insurance companies and the Loss Prevention Certification Board (LPCB)