Specialist monitoring services for the security industry

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privacy policy



Advanced Independent Monitoring (aim) a Subsidiary of Tyco Fire and Security - Privacy Policy.

As a user of this Internet Website (“Site”), you ("you" or "user") are valued by Advanced Independent Monitoring.

aim is committed to protecting the personally identifiable information ("Personal Information") provided by and collected from you on this Site in connection with the functions, facilities and services offered on this Site. 

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Advanced Independent Monitoring. If you have any requests concerning your personal information or any queries with regard to these practices please contact aim via email at admin@aim-monitoring.co.uk


What personal information does aim collect from site users?

We may gather Personal Information from visitors to this website so that we can improve and personalise your experience with aim. Personal Information that we collect falls into the following primary categories. We may receive Personal Information that you enter into the Site, email to us, provide in an online form, or provide in any other way. We may also collect information about the transactions you undertake on this site or via email as a result of a reference made on this site. You can choose not to provide some or all of the Personal Information we ask for, but this may prevent you from using some of our Site's features. We collect additional information automatically about your visit to this Site.

In addition to the preceding categories of Personal Information, aim also collects certain non-identifiable information (the "Non-Identifiable Information"). Whenever you interact with aim, we receive and store certain types of Non-Identifiable Information. For example, we may use "cookies" to obtain information when your web browser accesses this Site. A cookie is an alphanumeric identifier which we transfer to your computer via your web browser and store on your computer's hard drive. Find out more about the use of cookies on www.cookiecentral.com. The cookie file allows us to recognise your computer when you visit our Site and to keep track of your browsing patterns to build up a demographic profile. Our use of cookies also allows registered users to be presented with a personalised version of the Site, carry out transactions and have access to information about their account. On most web browsers you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie, and how to turn cookies off. We recommend that you leave cookies turned on because they may enable you to take advantage of some of our Site's best features.

How do we use your personal information and other non-identifiable information?

aim processes the Personal Information collected via this website and which you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Information for a certain reason, we may use it in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we may use the Personal Information you provide to answer your question or resolve your problem. If you contact us about potential employment with aim, we may use your Personal Information to consider you for the position. 
aim also uses your Personal Information and other Non-Identifiable Information collected through the Site to help us improve the content and functionality of the Site, to better understand our customers and markets, to provide and personalise our services, to deal with your inquiries and requests, for crime prevention and prosecution of offenders, to maintain information as a reference tool or general resource, to carry out market research campaigns, and to improve our products and services. We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes. aim may also use your Personal Information to contact you, electronically or otherwise, in the future to tell you about products or services we believe will be of interest to you or to make it easier for you to use our Site. If we do so you may opt-out by sending us an email at admin@aim-monitoring.co.uk

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this Site and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Does advanced independent monitoring share the information it receives?

We are not in the business of selling information about our users. We consider this information to be a vital part of our relationship with our customers and we treat it with great care and respect. There are, however, certain circumstances in which we may share your Personal Information with certain third parties, as set forth below.


We may use any statements that you communicate to us through the Site regarding aim or any of our products and services for advertising or marketing purposes.


aim, like many companies, may hire other companies to perform certain functions, such as mailing communications, sending e-mail and managing databases. When we employ another company to perform a function of this nature, we only provide them with the Personal Information they need to complete the task and we endeavour to prohibit them from using that Personal Information for any other purpose.

Business Transfers:

As we develop our business, we might sell or buy businesses or assets. In transactions such as these, Personal Information may be one of the transferred business assets.
Protection of aim and Others: We may release account and other Personal information when we believe that such release is appropriate to comply with legal requirements, protect the rights, property or safety of our users, Advanced Independent Monitoring or others, or enforce terms of our Legal Statements. In addition, we may exchange information with other organisations for fraud protection and risk reduction.

How secure is information about me?

aim uses reasonable measures to protect the Personal Information you provide to the Site from unauthorised access, deletion or alteration. However, the security of the Internet cannot be guaranteed. Accordingly, you should not provide any confidential information to this Site.

Access rights

You have a right to access the personal data held about you. To obtain a copy of the Personal Information we hold about you, to correct existing information, or to remove your information, please contact aim via email at admin@aim-monitoring.co.uk. If you request removal of your Personal Information, you acknowledge that residual information may continue to reside in aim's records and archives, but aim will not use that information for commercial purposes. aim reserves the right to maintain your Personal Information if aim has suspended, limited, or terminated your access to our Site for violating terms of the Legal Statements, which are hereby incorporated by reference.

Links to third party sites

Our website may contain links to Internet Websites owned by third parties (“Third Party Sites”) which are outside our control and are not covered by this Privacy Policy. You understand and agree that if you access such Third Party Sites using the links provided, the operators of those Third Party Sites may collect information from you which will be used by them in accordance with their own privacy policies. Your use of the Third Party Sites will therefore be governed by the privacy policies of those sites and not by this Privacy Policy. aim shall not be responsible for the actions of any Third Party Site operators.

Terms of use, notices, and revisions

If you have a concern about privacy at our Site, please send an email with a detailed description of your concern to admin@aim-monitoring.co.uk and we will try to resolve it. Our business and Site change constantly. This Privacy Policy and the associated Legal Statements may change also. Our use of Personal Information that we receive and store is subject to the Privacy Policy and Legal Statements in effect at the time of our use of such Personal Information. If we decide to change our Privacy Policy or Legal Statements, we will post the revised Privacy Policy and/or Legal Statements on this Site. This Privacy Policy has been updated on the date indicated above.

Any dispute arising under or in connection with this Site and this Privacy Policy shall be dealt with by the Courts of England in accordance with English Law. This Privacy Policy and any other conditions and notices contained in this Site constitute the entire agreement between you and us and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us.

Our rights and remedies under this Privacy Policy are cumulative and are not exclusive of any rights or remedies provided by law or by any other agreement.

If any part of this Privacy Policy is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

A printed version of this Site and this Privacy Policy (including any conditions or notices) and of any notice given in electronic form shall be admissible in judicial or administrative proceedings.
You agree that no joint venture, partnership, employment or agency relationship exists between you and us as a result of this Privacy Policy or your use of this Site.

Privacy Policy

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