With aim Call Handling we can answer your out of hours calls professionally using your company name. We can also customise our response and procedures to suit individual installers requirements
Calls received from your customers will be logged on our bespoke call handling software and following the dispatch of your engineer you will be sent an email. When you receive an email following a callout the log sheet is clear and legible with full details of the dispatched call. Our software stores all calls and we can easily retrieve previous calls should the need arise. To assist with call logging, the system uses the postcode look up facility and your customers details can be acquired quickly and efficiently .
Please contact your account manager for more Information