Specialist monitoring services for the security industry

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aim is an Alarm Receiving Centre servicing the requirements of the UK’s independent security installers. We pride ourselves on having the best people in the industry working for us alongside our world class infrastructure and competitive pricing structure.
Services provided by AIM - Intruder Alarm Monitoring, CCTV Monitoring, Fire Alarm Monitoring, Burglar Alarm Monitoring
The information provided by alarm images produced from detector activated CCTV cameras on the site will determine the course of action to be taken by our operators.
We recommend that in all cases, fire alarm systems be connected to our ARC so that we can quickly call the fire brigade on your behalf, minimising damage and potentially saving lifes.
A professionally installed, maintained and monitored intruder alarm system is a significant deterrent to crime. In today’s demanding business environment, insurance companies and police forces are recommending that installed alarms should be monitored.
This service from aim enables your business to continue to operate in a professional manner, even when your office closes. We accept calls on behalf of your company, answering in your name and after consulting with your engineer rota, call the relevant engineer to attend the job.
At aim we do not just monitor intruder/fire systems. We can in fact monitor a whole range of things from freezers through to environmental alarms. We are willing to look at all scenarios so please do contact us to discuss your requirements in more detail.
The monitoring platform used by aim is considered to be the best in its class – MASterMind. Not only does the software handle alarm signals with precision, it also provides extensive reporting and remote access via MASweb.
Brochure downloads: About AIM, Remote Alarm Monitoring, Remote CCTV Monitoring, Carelink and Signalling Providers
The monitoring platform used by aim is considered to be the best in its class – MASterMind. Not only does the software handle alarm signals with precision, it also provides extensive reporting and remote access via MASweb.
Products used by AIM to monitor intruder, burglar, fire alarms and CCTV systems
Redcare is part of BT plc and has been a leader in the fire and security market for 25 years. Redcare is a specialist in secure, monitored communications services, which help customers to benefit from automated, intelligent decisions and responses.
The DualCom GradeShift® range provides installers with a single hardware platform which fits every grade of risk, from Grade 2, 3, 4 and Fire. DualCom’s unique GradeShift® technology allows Installers to shift between grades without changing the hardware.
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This cost effective method of monitoring alarm signals utilises a standard telephone line to communicate with the ARC. This simple but effective technology enables the alarm system to automatically contact the ARC with details of any alarm condition at the protected premises.
The use of IP technology is becoming more widespread across a variety of applications and industries. The security industry is no exception. Security systems are changing at an ever-increasing pace and are making more use of standard Information Technology products running over a Local Area Networks (LAN) or Wide Area Networks (WAN) e.g. across the Internet, where they can be remotely monitored and controlled.
The secure IP option gives installers a simple way to achieve IP based signalling with the confidence of dealing with a company with a proven record in alarm signalling technology.
DualCom GPRS is an advanced communication device for secure alarm reporting, compliant to Grade 2, 3 and 4 of the EN standards. It transmits alarm signals to the aim ARC via the GPRS, GSM and PSTN networks.
WebWay provides an alarm transmission service using shared public or private network connections. The service can reduce operational costs, increase security and provides remote fix capabilities for the system. The solution is designed to operate in any network topography, with no restriction on functionality or security.
Chiron IP ...
WebWay provides an alarm transmission service using shared public or private network connections. The service can reduce operational costs, increase security and provides remote fix capabilities for the system. The solution is designed to operate in any network topography, with no restriction on functionality or security.
Redcare is part of BT plc and has been a leader in the fire and security market for 25 years. Redcare is a specialist in secure, monitored communications services, which help customers to benefit from automated, intelligent decisions and responses.
Redcare is part of BT plc and has been a leader in the fire and security market for 25 years. Redcare is a specialist in secure, monitored communications services, which help customers to benefit from automated, intelligent decisions and responses.
Redcare is part of BT plc and has been a leader in the fire and security market for 25 years. Redcare is a specialist in secure, monitored communications services, which help customers to benefit from automated, intelligent decisions and responses.
aim utilise the latest technology available to ensure that your customers alarms are securely and reliably monitored 24 hours a day.
At aim we believe in investing in technology to make our business work in a more efficient manner, which in turn improves the service you and your customers receive from us. We have a policy of refreshing all IT hardware every 4 years and employ a New Technology Manager who evaluates potential solutions to ensure they meet our strict standards before being brought into our business.
As a subsidiary of Tyco International Ltd, aim enjoys the benefits of this association, such as preferential supplier pricing, world class infrastructure and long-term financial backing.
Reliability and Resilience are the key words when it comes to designing an alarm handling network, even the best computers in the world are no use when the people who use them are prevented from doing just that.
Our NSI Gold Certified Alarm Receiving Centres at Salford and Manchester are considered to be the best in the industry and have undergone a major refurbishment programme. The 2 ARC’s which are connected by diversely routed megastream links meaning alarm signals come into a centre and are presented to the next available operator, irrespective of location. This improves our alarm handling times, which in turn improves the service your customers receive.
For engineers working in the field, time is a valuable commodity. It is therefore vital that any communication with the ARC is kept as short and simple as possible. In order to help achieve this, aim provides a VRT system, allowing engineering staff to interact with our monitoring platform by using the touch tone keypad on their mobile phone.
The monitoring platform used by aim is considered to be the best in its class – MASterMind. Not only does the software handle alarm signals with precision, it also provides extensive reporting and remote access via MASweb.
Installer References | Case Studies | Advanced Independent Monitoring with Jensen Security Systems, EPG Alarms, AFA Alarms, Blue Sky Security Systems, Expolink Alarms and Trident Security Division
Jensen Security Systems Case Study - aim have provided monitoring services to Jensen for a number of years – they are an NSI Gold Approved installer of intruder alarms, CCTV systems, fire alarms and door access systems which reflects their technical expertise and high quality business and operating standards.
aim have worked with AFA for the last 5 years resulting in a first rate business relationship which has grown to the point that aim are now the preferred Alarm Receiving Centre for AFA.
The team at Aim are really professional but give that personal touch. Nigel Ingoldsby our account manager is always at the end of the phone if we need anything. Aim is key to our business success. I would have no hesitation recommending Aim to any other installer.
Case Study  ITS Fire and ...
Expolink are an independant alarm installer based in Wigan, certified to NSI gold standard they provide high quality CCTV, Intruder alarms, Fire alarms, Intercoms and access control systems. For a number of years aim has been proud to be associated with Expolink and look forward to our part in sharing Expolink's success in the North West of England.
AIM have a professional approach to the provision of what is essentially an extension of our company, giving our clients the comfort that the correct procedures are carried out to the highest standards.
About AIM – Advanced Independent Monitoring for Intruder Alarms, Burglar Alarms, Fire Alarms, CCTV Systems; including why AIM? Account Management, UK Wide Coverage, Technical Support Managers, Alarm Receiving Centres
The benefits of using AIM, Who We Are and our Company Mission Statement
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As the service aim offers makes us an extension of our customers operation, we simply have to achieve and maintain the highest customer service levels in the industry
Alongside our Area Managers, we also have our technical support team with a weallth of industry experience to assist your business.
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Alarm Receiving Centre | Advanced Independent Monitoring: Salford ARC, CCTV RVRC, ARC Operators, ARC Rest Area, Alarm Receivers, Dell System Servers
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aim is an Alarm Receiving Centre servicing the requirements of the UK’s independent security installers. We pride ourselves on having the best people in the industry working for us alongside our world class infrastructure and competitive pricing structure.
 

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