Case Study
EPG Fire and Security
Overview
The Electronic Protection Group was established in 1988. With more than 2300 systems EPG is an NSI Gold approved installer of Intruder Alarms, holding Quality Assurance certification meeting the requirements of BS EN ISO 9001:2000.
EPG is an independent family business specialising in the installation and maintenance of electrical services, lighting control, and security systems. The company's aim is to achieve steady growth through commitment to providing quality equipment and services at realistic prices.
aim has been proud to be associated with EPG for a number of years, monitoring a number of their customers premises. In 2009 EPG decided to move it's entire customer base to aim - why? In the words of Joseph Strickland director of EPG "because of the level of service (we have) received"
Joseph Strickland writes
Dear James
I am writing this letter as a means of letting you know my thoughts on the service provided to our company by AIM.
The reasons we have decided to slowly move all our monitoring contract over to AIM is because of the level of service we have received, not just from the AIM staff but from your local rep (Mike Mchale) who is always in contact with me and the team, along with the cost savings they have provided us with a first class service.
I would have no hesitation in recommending AIM to another installer and I look forward to a long-term relationship with you.
Please pass on my thanks to the team and keep up the good work.
Yours Sincerely
Joseph Strickland
Director
Installer References
get in touch
Please call us on 0844 800 1643 (option 4) or enter your contact details below and we will contact you within 1 working day.
Advanced Independent Monitoring AIM is a subsidiary of tyco Fire and Security - BSIA British Security Industry Association LPCB Certificated Fire Detection and Alarm System Firm, NSI Gold, Fire industry Association
