Office based team
AIM’s office based team are here to support our UK-wide customer base as well as supporting our own field based account managers. As a company that firmly believes in ongoing customer service excellence, this team are pivotal to our success.
Sarah High
Sales & Marketing Co-ordinator
Sarah joined the aim team in 2010, she has a wealth of knowledge having worked in our alarm recieving centres both as a staff member and trainer, this puts her in an ideal position to support our field based team members, Sarah also manages our marketing and sales projects.
"I joined aim after hearing what a great team the staff and their customers are to work for. I haven’t been proven wrong yet! I am a well presented and creative individual who prides herself on her work. I enjoy a challenging and diverse environment. I have excellent communication and interpersonal skills, as well as the confidence to learn and develop within any role. I enjoy providing support to the Area Managers and we have a good strong, professional, committed working relationship."
Daisy Collins
Desk Based Account Manager – Central / South
Daisy is one of AIM’s desk based account managers based in Manchester. Having graduated from university in 2009, she returned from travelling in South East Asia and Australia in 2011.
“I believe AIM is at a really exciting turning point with lots of new investment and technology to offer to their customers. I am very excited about beginning my career with AIM and look forward to progressing with the business.”
Alan Smith
Desk Based Account Manager
Alan is one of AIM’s desk based account managers based in Manchester. Alan will be providing administration support for new and existing installers.
“Having spent time with AIM sales and speaking to installers over a period of time, I heard some of the issues that installers sometimes face when they move ARC's. I am now pleased to be in a position to address those issues before they arise and therefore smooth the transition between ARC's, giving our new customer's total piece of mind regarding the transfer process. Being on-hand after the initial transfer while installers "find their feet" with AIM has proved invaluable to those installers that have recently joined us."
Darren Maylor
Administration Team Leader
Darren joined the Company 12 years ago from a Retail Management background. He has worked in a customer service environment and he soon found himself in a management position, since working in most areas of the business.
In 2009 Darren took over the management of the RVRC and he has overseen the setup and relocation of our newly refurbished RVRC. This was closely followed by incorporating the monitoring platform Immix into the RVRC. In 2010 Darren joined the administration team.
“I believe in delivering excellent customer service to all our customers, both internal and external. Providing a first-class administration team is at the core of my current position".
About Us
get in touch
Please call us on 0844 800 1643 (option 4) or enter your contact details below and we will contact you within 1 working day.
Advanced Independent Monitoring AIM is a subsidiary of tyco Fire and Security - BSIA British Security Industry Association LPCB Certificated Fire Detection and Alarm System Firm, NSI Gold, Fire industry Association
